TXM Television Episode 33 featuring TXM Consulting Director Anthony Clyne & Senior Lean Consultant Rob Chittenden In Episode 33 Anthony & Rob explain Customer Journey Mapping and The Hidden Wastes Anthony covers off mapping the customer journey and the steps involved. Rob unveils the 8 hidden wastes you should look for. VIDEOS TXM Lean Case Study – Accelerated Productivity Program – Holleys Fine Foods TXM Lean Minute – Consider the True Cost of that Special Bulk Deal TXM Lean Minute – Using Kanban to Connect Processes UNMISSABLE ARTICLESThe Ultimate Guide To Lean Plant Layout The Definitive Guide To Visual Management What is Lean Manufacturing? What Is the Fourth Industrial Revolution? Industry 4.0? LATEST NEWS Guillaume Szewczyk Joins TXM France as Lean Consultant TXM Accredited to Deliver Internationally Recognised Lean Courses to the ISO18404 Standard Greg Kuszewski Joins TXM Lean Solutions as Senior Lean Consultant in Western Australia TXM Helps With Lean Thinking for Making Face Shields for the UK NHS TXM Television Content Hub Launches LATEST BLOGS Lessons from the Global Financial Crisis What is Australian Manufacturing? Manufacturers Lead the Way in the Pandemic Five Practical Steps to Prepare Your Operations for the COVID-19 Pandemic Recovery What is Value Stream Mapping?