I recommend you catch this webinar. Jim is a good speaker and understands the Toyota leadership way.
The good thing about being on our time zone is we can watch the replay. Simply register, and then receive a link by email and watch it next week at your convenience. Webinar start at 4am Friday morning is a bit difficult (2am in China). If you have any questions, just ask this forum and Jim might test our understanding.
Link to register is : Select here
Link to John Shook’s newsletter is : Select here