Nos Experts

Tim has more than 20 years in operational and general management roles and has extensive experience in both Project Management and Process Improvement.

He started out in the 80’s implementing TQM techniques such as control charts and design of experiments before graduating to lean manufacturing consulting.

In recent years Tim’s interests have focused on the implementation of Value Stream Maps. He has successfully assisted customers to eliminate waste by improving flow, implementing pull systems, providing the stability of quality principles, and preventing overproduction and waste. These have been applied in both greenfield and brownfield sites.

During his career, Tim was responsible for major operational changes including complex multi-site amalgamations, ERP system implementations, plant relocations and integrating mergers and acquisitions. He was also responsible for establishing and refining complex international supply chains.

Since establishing TXM he has built a strong reputation for high-quality project management and his extensive lean supply chain expertise.

As a Graduate Engineer at the Ford Motor Company, Anthony was initially taught standardised work using yamazumi by Japanese-based Mazda engineers.

This project won the President’s Award for innovative tooling. After numerous line re-layouts at Ford in Australia, Anthony received further training from the US-based Toyota Sensei and worked with automotive suppliers to reduce costs.

He was also mentored locally by a highly respected TMCA Lean Sensei (Teacher). Since partnering with TXM in 2007, Anthony has worked with a range of customers including Schuetz DSL, Trimas Corporation, Rosebank Engineering, Agilent Technologies, AstraZeneca, Ferguson Plarre, Branach Engineering, Jeff Sykes and Associates and more.

Contact TXM today to find out how Anthony can help improve your business.

Ron actively engages and mentors stakeholders of all levels and disciplines within a business, from the Board Room, through the Operations, Engineering, Sales and Marketing, Quality, Finance, and HR functions, through to the most junior of staff.

Ron’s Lean foundations developed during 16 years with Boeing in Sydney, Melbourne, and Seattle. He was trained by Lean experts in Australia and U.S.A, including direct mentoring by world-renowned Japanese ex-Toyota lean specialists engaged by Boeing.

Ron then led the implementation of quality and Lean initiatives into Chubb Australasia, utilising their parent company’s United Technologies Corporations Achieving Competitive Excellence (ACE) program, which is one of the most successful in-house lean and quality programs in the world.

Ron holds a Bachelor of Engineering (Aeronautical), a Masters of Business Administration and is an advocate of experiential learning. Through an array of diverse roles, Ron has encountered the trials and tribulations of leveraging lean principles to overhaul the culture and performance of businesses.  Key roles include Project Manager, Production Manager, Engineering Manager, Quality & Business Improvement Manager, Service Manager, and General Manager. These roles have seen his span of control to include multi-site responsibilities, $96M annual turnover, and 256 employees.

Michelle Brown is an outstanding Business Improvement facilitator who embraces the core principles of the Lean Enterprise Methodology. She had partnered with a range of industries since her time with TXM, including aerospace, precision sheet metal, professional photography, mining equipment, logistics services, warehousing, electronics manufacturing and professional services.

With a mechanical engineering background, Michelle’s aerospace training ground has set the foundation for a comprehensive understanding of the Lean tools and how to apply them across a variety of situations. But understanding the Lean tools isn’t enough to successfully implement enterprise-wide improvement. Michelle is also able to work with your teams to understand your ability to embrace the Lean foundation concepts and coach key people to grow and sustain these concepts into real business improvement.

Michelle is based in Melbourne, Australia. In addition to being a lean consultant, her interests include sailing and mixed media art. Michelle also continues to support Victoria’s Defence sector through her ongoing work with the Australian Industry and Defence Network AIDN-Vic.

As a Senior Lean Consultant at TXM since 2008, Michelle has completed a wide range of projects. Read case studies of Michelle’s work at Chep, Fortress Resistors and Server Racks Australia.

Robert is passionate about using lean methods to improve manufacturing and works to empower and help other individuals and organisations to reach higher goals by sharing transformational knowledge and training.

Robert has built a career around frontline leaderships coupled with implementing many lean production systems at Boeing Australia, Chep Australia, ABB Adtranz and Ronstan.

His lean education started more than 20 years ago with cellular workplace design through to training under ex Toyota Lean consultants while at Boeing. He has strong leadership skills and experience with a hands-on approach coupled with a commitment to internal and external customers satisfaction.

Robert’s main expertise lies in driving continuous improvement in processes, products, and people. He is also a recent graduate of Swinburne University’s MBA and a committed Hobson Bay Yacht Club member.

Gary is a highly skilled leader in implementing Business Improvement initiatives (Lean, Six Sigma, Theory of Constraints and Factory Physics) in over 120 organisations from diverse industry sectors in the UK, USA, South America, The Caribbean, Africa, New Zealand, and Australia for the past 28 years.
Gary’s business improvement career has been committed to developing, facilitating, presenting, coaching and mentoring improvement strategies. This improvement has had a very strong focus on culture, leadership, teamwork, strategy, process, systems and work execution.

Gary retains a professional coaching qualification and can measure any organisation’s cultural/business performance to an industry benchmark and or organisational baseline standard, likewise with departments, teams, and individuals.

Specialties include High-performance team development, Waste identification and elimination, Workplace organisation (5S), Quick changeovers (SMED), Kaizen (rapid improvement events), Green and Black Belt project selection and execution, Workplace process alignment, Collaboration, and synchronisation and Cultural business transformation.

Contact TXM today to find out how Gary can help transform your business.

Brent Johnstone joins the TXM team in Sydney, Australia as a highly experienced Lean Manufacturing professional. Brent has had a 30-year manufacturing career, starting as a cadet engineer with Aerospace manufacturer, Hawker DeHavilland (now Boeing Aerostructures Australia). Brent completed trade and professional qualifications in Mechanical Engineering as well as being trained by Japanese lean specialists at Boeing in Sydney, where Brent was Lean Transformation Manager. Brent also held a wide range of senior operational and design leadership roles.

Beyond Boeing, Brent has lead major Lean Transformation projects across the aerospace, composites, rail maintenance, bus manufacturing, and construction materials sectors. Brent brings considerable skills in improving plant layout and workflow as well as experience in achieving shop floor improvement in challenging cultural environments.

As well as his operational Lean experience, Brent brings to TXM considerable experience in design for manufacture and in managing major change projects (including the relocation of Boeing Operations from Sydney to Melbourne).

Justin has more than 15 years’ experience implementing Lean in a diverse range of industries in Australia and China. He has a Six Sigma Black Belt, PMP.

Justin started his career at Toyota before moving to United Technologies (Otis Elevator) and Kraft Foods. Justin gained a strong grounding in Lean management systems including the Toyota Production System and the UTC ACE program, which he then applied in his next role as a full-time Lean consultant at Alstom.

Since then Justin has built on his practical Lean experience as a consultant working with companies including Olam, Kmart, BlastOne, and Branach in Australia, Airbus, DMG Mori, Saint Gobain, AstraZeneca, Sony, Phillips, Festo, and Beckers overseas.

Justin is actively involved with Lean Enterprise China and has translated some masterpiece Lean books into Chinese, include The Machine That Changed the World, Getting the Right Things Done and Lean Solutions; His Lean successful cases published in the books of Learning to See (Chinese version) and Lean Practices in China II. Justin also developed training material on TPM for Lean Enterprise China.

Justin has a bachelor’s degree in material engineering and a master’s degree in industrial engineering from Tianjin University in China.

Tim’s career started in a market scheduling role in General Motors Vauxhall.  His GM career moved on to encompass roles in  Marketing Management, Field Sales and Environment policy development.

His career and life was transformed when he was appointed to lead a team of Facilitators, challenging and re-working GM’s bureaucratic processes.  Success in the UK with this programme led to Tim running the program for GM Europe.

The Europe program really started taking off when Tim integrated it with the Manufacturing processes and philosophies that GM had adopted from the Toyota Production System.

Since leaving GM, Tim has worked in both Manufacturing and Service industries, in driving efficiency, running Lean programmes and training teams of Lean Coaches.  He has learned to apply Lean across almost almost every industry sector including Automotive, Financial Services and IT and most recently Airlines.

Tim brings a broad range of Lean skills and experience to TXM, but in particular he has a deep understanding of implementing Lean in office and service environments.

Lee started his career in the printing industry and was rapidly promoted to operational and Lean leadership roles leading large blue-chip companies.

At Eaton Corporation, Lee led the deployment of the Eaton Lean Six Sigma system across a complex site employing 900 people to help drive business growth.  Lee then joined Tyco Electronics as a divisional lean leader and deployed the Tyco Lean system (TEOA) to drive cultural change to establish real tangible, bottom-line improvements.

As a Lean consultant Lee has helped hundreds of small to medium-sized businesses grow and develop their competitiveness. These businesses have ranged over many different sectors and industries, coaching where Lee’s expertise has helped them deliver operational improvement and business growth.

Lee has a degree in business management and loves helping business owners and leaders improve both themselves and their companies by providing frank advice, coaching, and training.

Lee is based near Southampton and will primarily support TXM customers in the South of England.

She also has specialist expertise in the food and packaging industries and has helped companies in implementing HACCP, GMP and other food safety standards. Ruth is a qualified auditor with Lloyds Register Quality Assurance (LRQA).

She is also a medical technician and has extensive qualifications in quality systems and auditing.

Ruth has helped many TXM customers to implement and improve their quality management systems based on ISO9001.

Contact TXM today to find out how Ruth can help you with quality management.

Mike is a seasoned operational general manager with more than 30 years of experience in manufacturing. He has managed complex organisations through relocations, acquisitions and technology upgrades and worked with major companies such as Amcor, Cryovac and ACI.

He is an experienced project manager having recently managed the winddown and relocation of ACI Packaging’s Australian PET operations including the relocation of high speed and high precision blow moulding machinery.

Mike has a PhD in Industrial Chemistry.

Since joining TXM, Mike has managed the relocation of Rola Roof Racks and Rosebank Engineering.

Contact TXM today to find out how Mike can help with your next project.

Trained internationally by Japanese lean coaches, Axel has successfully implemented lean techniques and training to help Denso become a leader in lean practices. With excellent skills in analysis and project planning, has led and completed many projects, each leading to a positive impact on the company. Expertise in Lean Systems, Analysis, Project Planning, Problem Solving, and Value Stream Mapping.

Axel managed all aspects of Lean Manufacturing/Continuous Improvement projects and New Product Introductions in manufacturing across a wide range of products and processes, ranging from heat exchangers, electronics, moulding & assembly products, as well as improving parts storage and finished goods delivery.

Axel has an excellent track record of influencing change throughout the organisation and in particular, is skilled at coaching operational leaders in their role in ensuring the success of Lean.

Stuart Mitton joins TXM with an outstanding track record of success in implementing Lean across a wide number of industries. Stuart started his career over 30 years ago with an apprenticeship at the prestigious Rolls Royce motor manufacturing operation in Crewe. Stuart was promoted within Rolls Royce from manufacturing into product development and marketing. During this time Stuart became a trainer in the Rolls Royce “Strive for Perfection” Kaizen methodology and his Lean journey began.

From Rolls Royce, Stuart took his expertise in high-end motor vehicles to Cosworth racing engines where became Continuous Improvement Manager. Stuart drove Lean improvements in both the Formula 1 and Indy Car engine production that lead to critical gains in reliability, quality, and cost.

Stuart continued his Lean journey with senior roles in the famous Stoke-on-Trent pottery industry, with Rolls Royce Jet Engines and major commercial printing operation.

In 2002 Stuart started his Lean consulting journey, working with the Manufacturing Advisory Service, a UK government program that assists small and medium-sized manufacturing companies across the UK. This work gave Stuart a particular passion for working with business owners to transform their growing businesses and it is this passion that attracted Stuart to TXM. From MAS, Stuart took on consulting projects across diverse industries including retail, healthcare, services, rail, logistics and a wide range of manufacturing businesses. Stuart has developed particular skills in coaching leaders at all levels to successfully apply Lean thinking and we are looking forward to offering those skills to our customers in the UK.

Stuart is based in Crewe and will be supporting TXM clients across the north of England.

Justin has more than 15 years’ experience implementing Lean in a diverse range of industries in Australia and China. He has a Six Sigma Black Belt, PMP.

Justin started his career at Toyota before moving to United Technologies (Otis Elevator) and Kraft Foods. Justin gained a strong grounding in Lean management systems including the Toyota Production System and the UTC ACE program, which he then applied in his next role as a full time Lean consultant at Alstom.

Since then Justin has built on his practical Lean experience as a consultant working with companies including Olam, Kmart, BlastOne and Branach in Australia, Airbus, DMG Mori, Saint Gobain, AstraZeneca, Sony, Phillips, Festo and Beckers overseas.

Justin is actively involved with Lean Enterprise China and has translated some masterpiece Lean books into Chinese, include The Machine That Changed the World, Getting the Right Things Done and Lean Solutions; His Lean successful cases published in the books of Learning to See (Chinese version) and Lean Practices in China II. Justin also developed training material on TPM for Lean Enterprise China.

Justin has a bachelor’s degree in material engineering and a master’s degree in industrial engineering from Tianjin University in China.

Over the years, Charlie has successfully implemented Lean programs with a broad range of companies including Carrier, Midea, Volex, Emak, Camewheel , SEASON, XCMG and XJGC.

Charlie expertise ranges from VSM, Logistic, Pull Production, 3P, Lean Layout, Standard Work, Low-Cost Automation, Lean Warehouse, Problem Solving, 5S, Visual Management, TPM, SMED, Error Proofing and Lean Management.

He is a graduate Industrial Engineer from Hunan University of Tianjin University of  Technology.

As a graduate industrial engineer from Hunan University of Science and Technology, Tony started out at Merida Inc. and Denso where he developed his knowledge and practice of Lean. From there he moved to the Kaizen Institute as an experienced Lean consultant.

Tony has implemented successful Lean programs in many industries including GM Motor, Volkswagen, Haier, Sanming Steel, GCL, China State Grid, and Fujian Longxi Bearing.  Tony has a wealth of experience in Lean Operations, Continuous Flow, Lean Logistics, VSM, Pull Production, Problem Solving, 5S, Visual Management, Standardize Work, and SMED.

As a senior IE at Statschippac and Lean manager at CONTITECH Kevin developed his Lean knowledge and experience.  Keven then moved to the Kaizen Institute as a Lean consultant. Keven successfully implemented Lean programs with a broad range of companies including SAIC-GM, Seagate, HUAYU, CCAG, XCMG, Yili Group, Xuji Group, United Imaging, and Weidmuller.

Keven’s specializes in electronic appliances, heavy machining, auto parts, food and service industry. His proven Lean experience has helped over 20 companies to successfully implement lean transformation. Keven’s Lean practice has also incorporated research in the service industry as well as coaching lean management projects in large corporations.

He is also prominent in developing people through enhanced management and coaching skills, and the optimal use of balanced score cards. He masters change leadership activities in support of mergers and cost reduction initiatives.

His hands-on approach makes him a true leader in transformation projects, both on the shop floor and office environments.  He has been involved in the implementation of continuous improvement system based on the Lean-6 Sigma philosophy.

He has held senior management positions in large corporations such as Bombardier Aerospace and Pratt & Whitney where he was director of the ACE Program (Achieving Competitive Excellence).

His responsibilities included the leadership and strategic direction of all organizational processes.  He facilitated various workshops and provided training on VSM, 5S, 3P, Standard Work, Root cause analysis, SMED, and Lean Leadership.

Normand has also assisted many major corporations worldwide in various industry sectors including United Technologies, Embraer, Chromalloy, Meggitt, Leesta and Stelia in Aerospace, Canadian National in Railways, Synagry in agro-distribution, Celgene and Macrogenics in Pharmaceutical, Air Liquide in gases and technology, Morneau Sheppell, Invest Quebec and Aon in Financial industry.

Normand holds an MBA from the School of Management Sciences at the University of Quebec in Montreal. Frequent keynote speaker, he lectures in aerospace engineering bachelor’s degree programs at École de Technologie Supérieure in Montreal.

Normand is fluent in English and French and he can support TXM customers across Canada and the USA.

Luciano joins us with more than 15 years’ experience in Operational Excellence Practices and Continuous Improvement through Lean concepts and methodology implementation in Manufacturing, Logistics, Office, Construction and Engineering.

Luciano has worked extensively across Brazil, France, Spain, Switzerland, and Sudan. He has extensive experience assessing and defining customer requirements, developing strategies and delivering customer value solutions.

He also has great experience performing clear and efficient training whilst coaching and mentoring on improvement projects. He is fluent in English, Advanced Spanish and a basic French speaker Luciano can interact with multicultural teams at all levels.

Completing his education in Brazil, Luciano has achieved post-graduate honours in company management and in 2014 completed his master’s in industrial engineering.

He has worked in a variety of industries in large organisations including Rhodia Farms, Toyota Brazil, Eaton Truck Components, 3M, Alstom (India, Sudan, France, Switzerland, Spain), Pirelli and Natura.

Luciano joins TXM with extensive knowledge and experience from across the world. He is based in New South Wales and will help you start your Lean transformation.

Maciej has over 15 years’ experience specialising in supply chain and logistics management, production planning and execution, sales and new products launches with Tier 1 suppliers.

Whilst working as Supply Chain & Logistics Manager he worked with Toyota, Porsche, Nissan, Ford, GM, VW, and AUDI. During this time he developed and implemented a full pull flow system for finished goods.

As a Lean Management Consultant Maciej has extensive experience training, coaching and developing the implementation of production system tools and techniques in production and service environments. He also has a broad knowledge of Value Stream Mapping and Value Stream Design being able analyse and implement Lean techniques and tools.

As a Lean Consultant, he has coached employees at all levels and understands the challenges of your business with experience spanning automotive, food and pharma, medical equipment, appliances, electronics machine building and heavy industry across Europe, Asia, South Africa, and the US.

Based in Poland, Maciej will be able to manage and support your staff at every step of your Continuous Improvement journey.

Bérengère joins TXM with over 20 years’ experience in Lean Management, Problem Solving and Strategic Project Management.

She uses a structured analytics-driven, cross-functional and participation process to operationalize strategies. She has extensive experience in international environments and will focus on the North American market for TXM.

Bérengère started her career in 1996, with Schlumberger in the European Affairs department as a lobbyist and in technology and competitive intelligence.

In 1999, she joined Ernst & Young Consulting, providing counsel to mid to large size companies, mainly in the soft drink, finance, insurance, and telecommunications industries.

In 2005, she joined the Lean Operations department of Toyota Europe, where she led strategic projects following the Toyota methodology and business practices. She supported the development and the implementation of the Toyota and Lexus Sales team management model in Europe, in the multifunctional process reengineering for the European group and its affiliates.

In 2009, Bérengère became an internal consultant for the Bombardier Aerospace Achieving Excellence System. In this role, she supported the deployment of the continuous improvement system in various functions and Business Units, providing training and coaching on lean practices and tools and promoting a culture of change. She also led several problem-solving projects with cross-functional teams.

In 2014, Bérengère became an independent consultant for small to medium organizations. From training to on-the-job-coaching, Bérengère loves to share her knowledge with the teams.

With qualifications in Industrial Engineering and Business, Angel spent 20 years in the truck industry. He worked with Renault, Fiat-Iveco, and Volvo-Mack in Spain and France. His roles encompassed product development, warranty, customer technical support, operations and continuous improvement giving him a broad business and Lean understanding. Angel also spent four years advising a start-up medical imaging business on manufacturing, supply chain and Lean.

Since 2016 Angel has worked as an independent Lean consultant across a range of industries and with both small and medium-sized business as well as larger manufacturers.

Angel brings to TXM the ideal combination of a deep understanding of Lean, practical experience across a broad range of industries and strong leadership and change management experience.

Angel is fluent in English, French, and Spanish and will support us with customers in France and Spain.

Bernard is an exceptionally experienced Lean consultant having worked with dozens of companies over his 12 years as a Lean and TPM consultant. Bernard’s projects have included global leaders such as BASF, Dupont, Symrise, and Unilever. Bernard has also worked with a wide range of small and medium-sized companies across Germany and internationally.

He is skilled at supporting companies to improve their organizational and technical processes. His strategic approach of adapting the processes to the people – and not the other way round – has a proven track record.

Bernard’s mission often begins where other consulting mandates have failed and where people are reluctant to embrace further efforts. His core competence is to handle challenging projects and processes – worldwide and multilingual, which makes him an ideal fit for TXM. Bernard speaks Arabic, French, and Spanish as well as his fluency in German and English.

Bernard has degrees in Mechanical and Civil engineering that support his practical approach and enables him to understand the issues of a wide range of industries.

Anil has been helping organizations improve their performance over the past 15 years. He works with executive teams to build the strategic plan and cultural orientation for the organization and helps middle-level leaders translate the strategic plans into execution plans. Anil also leads complex cross-functional problem solving, transformational process redesign exercises, and enables organizations through Lean and Six Sigma training.

His main area of interest and research is to build a comprehensive management system, which integrates an organization’s strategic plans with organizational culture and employee engagement.

Anil has worked in a wide range of industries including aerospace (Bombardier Aerospace & Hamilton Sunstrand), software (OpenText & RDM), healthcare (MDS Diagnostics & University Health Network), governments (Govt. of Saskatchewan, Ministry of Health in Ontario), not-for-profit (Toronto Public Library & World Vision International), telecommunication (Bell Canada & Rogers), retail (Hudson Bay & Canadian Tire), manufacturing (Maple Leaf Foods & Turkstra Lumber), finance (ScotiaBank), construction (PCL Construction & Royal Building Products), airlines (Qantas Australian Airlines) & services (Morneau Shepell & Starwood hotels), among others. His training courses have taken his to 5 continents.

Anil’s current teaching assignments include the Lean Six Sigma Essentials course at the University of Toronto & the Lean Six Sigma Green Belt Course at McMaster University, Hamilton.

Anil has an MBA from the Richard Ivey School of Business, University of Western Ontario; an M.Sc. in Business Research from the Rotman School, University of Toronto; Lean Six Sigma Master Black Belt Certification from the Six Sigma Academy, Scottsdale, Arizona and he is a certified administrator of the Myers Briggs Personality Type Indicator. Anil is currently a doctoral research scholar at the Rotman School, University of Toronto.

David Jaksa has had an outstanding career in Lean and Quality Engineering within the Toyota Motor Corporation Australia.

At Toyota, David commenced as a member of the Graduate program where he was placed on a 2-year training development pathway which helped him gain exposure to automotive manufacturing and logistic processes as well as the associated Toyota Production System concepts such as Just in Time and Quality Built in.

His work ranged across assembly operations, quality engineering and included management of new model supply parts approval activities.

In 2004 David was appointed the Quality Control Project Manager for the new model Camry which he carried out up until its successful Launch in 2006. He had also worked in the role of Business planning manager within the corporate strategy division

Throughout his roles within Toyota, David was able to gain considerable practical experience in the use of Lean visual techniques and how they are essential to the successful introduction of a project.

Since leaving Toyota seven years ago, David has worked in many different industries such as Manufacturing, Services, and Construction, in driving efficiency, running Lean programmes and implementing various quality system improvements.

Beyond his considerable expertise in manufacturing, David has developed a deep understanding of implementing Lean in typically non-traditional environments such as building and construction.

Ash is a seasoned supply chain and operations professional with fifteen years of global, cross-functional experience in operations and supply chain management, global strategic sourcing, lean six sigma and quality management in diverse industries such automotive, oil and gas, medical devices and management consulting.

Ash has managed a $25 million manufacturing operation as well as over 100 suppliers globally suppliers, with a purchasing spend in excess of US $150 million. His prior engagements include providing operational excellence and supply chain consulting services to over 100 several small and medium-sized organizations as well as working for renowned organizations such as Emerson, Abbott Laboratories, Rolls-Royce, and The Toyota Group in the United States and Canada.

Ash has managed and led diverse teams to deliver significant cost, quality, and lead-time improvements. Ash’s educational background includes MBA in Operations & Supply Chain from The Ohio State University in Columbus, OH, Master of Science – Mechanical Engineering from Oklahoma State University in Stillwater, OK and Bachelor of Engineering from the University of Mumbai, India. Ash is also an American Society for Quality Certified Six Sigma Black Belt.

TXM are pleased to announce the appointment of Shaun Duncan as Senior Lean Consultant.

Shaun has worked with Coats one of the world’s largest manufacturers of sewing thread and supplies and the second largest zipper manufacturer in China, Malaysia, Indonesia, Australia, USA and Brazil.

At Coats, he was responsible for leading strategic execution across cost structures, forecasts, safety, quality and production for 5 plants in Brazil, Honduras, Colombia & Mexico.

Key undertakings included strategically defining the optimum size of manufacturing operations to support the growth strategy of the Group and developing the consolidation strategy and project roadmap for Brazil single-site manufacturing (US$37M).

Implementation of Lean Six Sigma project methodologies and supporting structures throughout the region resulted in $2.2M cost savings in the first year of implementation.

Most recently Shaun has worked with TAL Apparel where he was responsible for defining the strategic and operational direction for the Malaysian sites (Pen Apparel), leading the plant leadership team to maintain profitability and meet volume expansion plans.

Key optimisation strategies included developing the leadership team to establish key internal and external stakeholder relationships and partnerships to strengthen the effectiveness of the Malaysia segment. Significant quality, efficiency and productivity gains and expansion capabilities were achieved well within financial and time expectations by introducing Lean strategies and processes, and coaching leaders to manage full implementation.