Managing a dispersed workforce and assets is often considered a significant challenge, making it difficult to optimise to the level achieved within a facility-based workforce. The proportion of uncontrolled variables appear to more prominent for field service activities. However, field service work is still subject to cost, lead-time, and quality budgets, just like every other function.
The challenge in field service environments is being able to innovatively apply the concepts of Lean Thinking to provide the significant efficiency, predictability, and control gains whilst enhancing customer satisfaction and employee engagement.
TXM Consultants pride themselves in having extensive practical operational experience in addition to their deep knowledge and experience in Lean Thinking. This means that they are able to develop a program tailored to your unique needs and deliver a sustainable business transformation.
With TXM you are engaging a partner who understands and is passionate about field service and committed to helping your business succeed.