The Missing Metric – Productivity
In many of the companies TXM has visited over past number of years, productivity measusre are very hard to find. When enquiring about productivity, we are more often presented with a balance sheet, rather than a true ratio of operational efficiency. Productivity must be distilled to the cost per unit or one job. This will vary across industries and each company must investigate the best way to present productivity measures to their most important inputs – your staff. This baseline measure can then be compared year on year.